Introduction

8D is a problem-solving methodology for product and process improvement. It is structured into eight disciplines. This course describes how to find the root cause and solve the problem when customer complaints increases and facing fatal defect.

Objectives

★Learn 8 Disciplines and the correlations.
★Understand the keys of problem solving are team work and focusing on facts and data.
★On top of the techniques and tools in problem solving process
★Bring up the capability of analysis and decision making

Contents

★Discipline 1 – Build The Team
★Discipline 2 – Describe the Problem
★Discipline 3 – Implement a Temporary Fix
★Discipline 4 – Eliminate Root Cause
★Discipline 5 – Select & Verify Corrective Action
★Discipline 6 – Implement Permanent Fix
★Discipline 7 – Stop It Happening Again
★Discipline 8 – Celebrate Success

Participants

Line leader

Duration

1 day / 8 hours